Welcome to Pixour. This Privacy Policy explains how Pixour collects, uses, and protects your personal information when you use our website, pixour.com.

We are committed to protecting your privacy and handling your data in an open and transparent manner. This policy is in compliance with the EU General Data Protection Regulation (GDPR) and other applicable privacy laws.

The company responsible for processing your personal data is:

Pixour company
Kapidaki 24 Athina, Athens, 104 45
Greece

For any questions, requests, or concerns regarding your personal data and this policy, you can contact us at: support@pixour.com

We collect information to provide and improve our Service. The types of personal information we may collect are listed below:

A. Information You Provide to Us:

Account Information: When you create an account on Pixour, we collect your name, email address, and a password.

Purchase Information: When you purchase a product, we collect information related to the transaction, such as the products you purchased and the date of purchase. Please note that we do not directly collect or store your payment card details. That information is provided directly to our third-party payment processors who are compliant with all security standards.

Communications: When you contact us for support or send us any other communication, we will collect the information you provide in your message, such as your name, email address, and the content of your inquiry.

B. Information We Collect Automatically:

Usage Data: We automatically collect information about how you interact with our Service. This includes your download history, the search queries you make, the pages you view, and the links you click.

Cookies and Tracking Technologies: We use cookies and similar tracking technologies to operate and analyze our Service. Cookies help us remember your account login status and preferences. For more details, please see our future Cookie Policy.

Log Data and Device Information: When you use our Service, our servers automatically record information, including your Internet Protocol (IP) address, browser type and settings, operating system, and the date and time of your request.

We use the information we collect for various purposes, including:

To Provide and Maintain Our Service: To allow you to create an account, log in, browse our collections, and download the files you have purchased.

To Process Transactions: To process your payments, confirm your purchases, and fulfill your orders.

To Manage Your Account: To manage your account, including your purchase history and download access.

To Communicate with You: To provide you with customer support, respond to your inquiries, and send you important service-related notices, such as updates to our terms or security alerts.

For Marketing and Newsletters: To send you emails about new products, special offers, or other news that may interest you, but only if you have explicitly agreed to receive such communications.

To Improve Our Service: To understand how our users interact with our website, analyze usage patterns, and use this insight to improve our service, features, and user experience.

For Security and Fraud Prevention: To monitor for and prevent fraudulent transactions, protect the security of our Service, and enforce our Terms of Use.

To Comply with Legal Obligations: To comply with applicable laws, legal processes, or government requests.

We value your privacy. We do not sell your personal information to third parties.

We may share your information only in the limited circumstances described below:

Service Providers: We work with third-party service providers who help us operate, provide, improve, and secure our Service. These providers perform services on our behalf, such as web hosting, data analysis, email delivery, and customer support. They have access to your personal information only to perform these tasks and are contractually obligated to protect it.

Payment Processors: As mentioned, we share transaction information with third-party payment processors to process your payments securely. These companies have their own privacy policies that govern how they use your information.

Legal Compliance and Protection: We may disclose your information if we believe it’s required by law, regulation, a court order, or a government request. We may also disclose information to protect the safety, rights, or property of Pixour, our users, or the public.

Business Transfers: In the event that Pixour is involved in a merger, acquisition, or sale of assets, your personal information may be transferred as part of that transaction. We will notify you of any such change in ownership or control of your personal data.

The security of your personal information is important to us. We implement and maintain reasonable administrative, physical, and technical security safeguards to help protect your data from loss, theft, misuse, and unauthorized access, disclosure, alteration, and destruction.

For example, we use SSL/TLS technology to encrypt data during transmission.

However, please remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to:

Keep your account active and provide you with our Services.

Comply with our legal obligations.

Resolve disputes and enforce our legal agreements and policies.

Once the information is no longer needed for these purposes, we will securely delete or anonymize it.

Depending on your location, you have certain rights regarding your personal information under applicable data protection laws, such as the GDPR. We are committed to upholding these rights for all our users. These rights include:

The Right to Access: You have the right to request a copy of the personal information we hold about you.

The Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.

The Right to Erasure: You have the right to request that we erase your personal data, under certain conditions.

The Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.

The Right to Object to Processing: You have the right to object to our processing of your personal data, especially for direct marketing purposes.

The Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

How to Exercise Your Rights

You can exercise most of your rights directly through your account settings page. For any requests you cannot fulfill through your account, or for any questions about your rights, please contact us at support@pixour.com. We will respond to your request in a timely manner as required by law

We use cookies and similar tracking technologies to track the activity on our Service and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier.

For more detailed information on the cookies we use and your choices regarding cookies, please visit our Cookie Policy page.

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date at the top of this policy.

For any significant changes, we may also provide a more prominent notice, such as sending you an email notification. You are advised to review this Privacy Policy periodically for any changes.

If you have any questions about this Privacy Policy, please feel free to contact us.

For inquiries specifically related to your privacy and data, you can reach us at our dedicated email: support@pixour.com

For all other ways to get in touch, including our support form and other contact details, please visit our main Contact Us page.

Welcome to Pixour. This Privacy Policy explains how Pixour collects, uses, and protects your personal information when you use our website, pixour.com.

We are committed to protecting your privacy and handling your data in an open and transparent manner. This policy is in compliance with the EU General Data Protection Regulation (GDPR) and other applicable privacy laws.

The company responsible for processing your personal data is:

Pixour company
Kapidaki 24 Athina, Athens, 104 45
Greece

For any questions, requests, or concerns regarding your personal data and this policy, you can contact us at: support@pixour.com

We collect information to provide and improve our Service. The types of personal information we may collect are listed below:

A. Information You Provide to Us:

Account Information: When you create an account on Pixour, we collect your name, email address, and a password.

Purchase Information: When you purchase a product, we collect information related to the transaction, such as the products you purchased and the date of purchase. Please note that we do not directly collect or store your payment card details. That information is provided directly to our third-party payment processors who are compliant with all security standards.

Communications: When you contact us for support or send us any other communication, we will collect the information you provide in your message, such as your name, email address, and the content of your inquiry.

B. Information We Collect Automatically:

Usage Data: We automatically collect information about how you interact with our Service. This includes your download history, the search queries you make, the pages you view, and the links you click.

Cookies and Tracking Technologies: We use cookies and similar tracking technologies to operate and analyze our Service. Cookies help us remember your account login status and preferences. For more details, please see our future Cookie Policy.

Log Data and Device Information: When you use our Service, our servers automatically record information, including your Internet Protocol (IP) address, browser type and settings, operating system, and the date and time of your request.

We use the information we collect for various purposes, including:

To Provide and Maintain Our Service: To allow you to create an account, log in, browse our collections, and download the files you have purchased.

To Process Transactions: To process your payments, confirm your purchases, and fulfill your orders.

To Manage Your Account: To manage your account, including your purchase history and download access.

To Communicate with You: To provide you with customer support, respond to your inquiries, and send you important service-related notices, such as updates to our terms or security alerts.

For Marketing and Newsletters: To send you emails about new products, special offers, or other news that may interest you, but only if you have explicitly agreed to receive such communications.

To Improve Our Service: To understand how our users interact with our website, analyze usage patterns, and use this insight to improve our service, features, and user experience.

For Security and Fraud Prevention: To monitor for and prevent fraudulent transactions, protect the security of our Service, and enforce our Terms of Use.

To Comply with Legal Obligations: To comply with applicable laws, legal processes, or government requests.

We value your privacy. We do not sell your personal information to third parties.

We may share your information only in the limited circumstances described below:

Service Providers: We work with third-party service providers who help us operate, provide, improve, and secure our Service. These providers perform services on our behalf, such as web hosting, data analysis, email delivery, and customer support. They have access to your personal information only to perform these tasks and are contractually obligated to protect it.

Payment Processors: As mentioned, we share transaction information with third-party payment processors to process your payments securely. These companies have their own privacy policies that govern how they use your information.

Legal Compliance and Protection: We may disclose your information if we believe it’s required by law, regulation, a court order, or a government request. We may also disclose information to protect the safety, rights, or property of Pixour, our users, or the public.

Business Transfers: In the event that Pixour is involved in a merger, acquisition, or sale of assets, your personal information may be transferred as part of that transaction. We will notify you of any such change in ownership or control of your personal data.

The security of your personal information is important to us. We implement and maintain reasonable administrative, physical, and technical security safeguards to help protect your data from loss, theft, misuse, and unauthorized access, disclosure, alteration, and destruction.

For example, we use SSL/TLS technology to encrypt data during transmission.

However, please remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to:

Keep your account active and provide you with our Services.

Comply with our legal obligations.

Resolve disputes and enforce our legal agreements and policies.

Once the information is no longer needed for these purposes, we will securely delete or anonymize it.

Depending on your location, you have certain rights regarding your personal information under applicable data protection laws, such as the GDPR. We are committed to upholding these rights for all our users. These rights include:

The Right to Access: You have the right to request a copy of the personal information we hold about you.

The Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.

The Right to Erasure: You have the right to request that we erase your personal data, under certain conditions.

The Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.

The Right to Object to Processing: You have the right to object to our processing of your personal data, especially for direct marketing purposes.

The Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

How to Exercise Your Rights

You can exercise most of your rights directly through your account settings page. For any requests you cannot fulfill through your account, or for any questions about your rights, please contact us at support@pixour.com. We will respond to your request in a timely manner as required by law

We use cookies and similar tracking technologies to track the activity on our Service and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier.

For more detailed information on the cookies we use and your choices regarding cookies, please visit our Cookie Policy page.

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date at the top of this policy.

For any significant changes, we may also provide a more prominent notice, such as sending you an email notification. You are advised to review this Privacy Policy periodically for any changes.

If you have any questions about this Privacy Policy, please feel free to contact us.

For inquiries specifically related to your privacy and data, you can reach us at our dedicated email: support@pixour.com

For all other ways to get in touch, including our support form and other contact details, please visit our main Contact Us page.

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